Frequently Asked Questions
Everything you need to know about shopping with LeBlanq.
What is the standard shipping timeframe for my order?
Orders at LeBlanq are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
How can I track my package?
Once your order has shipped, you will receive an email notification containing a unique tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Which payment methods do you accept?
LeBlanq accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
How do I ensure I am choosing the right size or model?
Each product page features a detailed size guide and technical specifications. If you are still unsure, our customer support team is available via live chat to help you make the perfect selection.